Experienced Personal Consulting
Helping you design success!
Experienced Personal Consulting
Helping you design success!
Let's Journey Together
Welcome
Have a look around and learn all there is to know about us. Take a moment to drop us a line so we can talk about next steps.
What We Do
Our Expertise
We are consulting firm that offers strategies in customer service and marketing. Your business is our business. We believe in making your dreams and goals a reality and our experts know just how to do that. We're prepared to help you at any level, from impartial advice or practical assistance to help you make the most of every opportunity.
We are a group of advocates and strategists that thrive on sharing our experience and knowledge to help you make a success of your business. Whether you're just starting out or looking to restructure we've got you covered. Our mantra is: analyze, identify, advise, execute. Our mission is to create relationships, not transactions. Our promise is that we'll be there, as questions or issues arise, every step of the way.
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About Gray Odyssey
Our Experience
With 20 plus years in Customer Service, we decided it was time to help other companies. Our background and personal experience serves as a point of reference which elevates the customer service bar; understanding that customer service encompasses both internal and external parties. Our experience spans over various industries; including retail, hospitality, and IT. Customer services has always been our passion and now we share our passion by helping others. Our process is designed to empower your team and outfit them with the tools they need to succeed. Talk to us today about how we can support your growth, limit your turnover, and put you on a solid track to success and profit.
Our Approach
Our service includes a comprehensive consult to help identify the overall goal. We will create a S.W.O.T. analysis to highlight gaps and opportunities. We will also outline a plan of action with timelines and milestones. We'll work through the analysis together to find a desired Customer Service plan based on the needs identified for your specific customer. That’s how we aim to ensure your success.
Why Us?
With technology pushing the way of life - Customer Service has decreased. We know that we can have both ground breaking technology AND top notch Customer Service. We understand that Customer Service is the cornerstone of all successful businesses who pride themselves in longevity. Customer Service is an extension into one's life that remains consistent as long as it is upheld. We want to help mentor New Age customer service! Business mentors are key to staying current. We aim to give each of you the time and guidance you deserve. Whether you’re seeking to reevaluate your customer service strategy or simply to establish one; WE CAN HELP! Together we’ll create and refine your plan for success. We didn’t get there alone. And neither will you.
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